Apply a small amount to clean, damp skin. Warm it between your fingers and gently massage into the face or body.
How often should I use it?
Daily use is recommended - morning and night.
Can I use it under makeup?
Yes. Use a small amount and allow it to absorb before applying makeup.
Can I use Bone & Bees on my body?
Yes. Our products are suitable for both face and body, especially dry areas like hands, elbows, and knees.
Is it safe during pregnancy?
Our products are made with natural ingredients, but if you are pregnant or breastfeeding, consult your healthcare professional before use.
Ethical & Brand Values
Is Bone & Bees cruelty-free?
Yes. We do not test on animals.
Is Bone & Bees vegan?
No. Our products contain beef tallow and honey, so they are not vegan. We are transparent about this and stand by the effectiveness of our ingredients.
Where are your products made?
Our products are produced in small batches to ensure quality and freshness.
Is your packaging sustainable?
We are committed to reducing waste and continuously improving our packaging sustainability while maintaining a luxury standard.
Orders, Shipping & Returns
Do you ship internationally?
Yes. We ship to selected countries including:
UK, USA, Canada, and Australia
Available destinations are shown at checkout.
How long does shipping take?
UK orders: 2-5 business days
International orders: 5-14 business days
Shipping times may vary during peak periods.
How can I track my order?
Once your order ships, you’ll receive a tracking email with full details.
What is your returns policy?
Due to the nature of skincare, we only accept returns on unused and unopened products. If there is an issue with your order, please contact us.
What if my product arrives damaged?
Please contact us within 48 hours with photos, and we’ll resolve it quickly.
Safety & Storage
How should I store Bone & Bees products?
Store in a cool, dry place away from direct sunlight.
What is the shelf life?
Our products typically last 6-12 months after opening. Always check the label.
Do your products melt?
Because we use natural fats, products may soften in warm temperatures. This does not affect quality or performance.
Trust & Guarantee
Do you offer a satisfaction guarantee?
Yes. We stand behind our products. If you’re unhappy, reach out - your skin journey matters to us.
Why should I trust Bone & Bees?
Because we:
Use proven ancestral ingredients
Avoid unnecessary chemicals
Focus on results, not hype
Build a brand rooted in quality and integrity
Still Have Questions?
How can I contact Bone & Bees?
You can reach us via:
Email info@boneandbees.co.uk
Contact form on our website
Instagram direct message
We’re always happy to help.
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